Check my Technical Support Services Solutions

Problem solving is expedited if you supply the following information and a very detailed description of the problem when first contacting me.

You must give the following information:
- Name
- Your email address
- Operating System and software versions
- Computer type, CPU
- Exact error message received
- Does the problem occur in a specified file, on more than one machine, in different sessions, during the installation?
- Has the system software configuration changed recently?
Please be as descriptive as possible. Include FULL details about the operation you were trying to perform and exactly what happened.  Include any error codes and/or messages you may have encountered. If you don't provide enough information about the problem you encountered, I will have to request more details from you.

• If you have questions of a technical nature, you may find the answer to your question by reading the threads I participated in as a member of technical professional web community Tek-Tips and platform sdk (member name: dgschnei)
• Located in and around Gurley local areas? Need help resolving a problem on your machine, need private lessons, need group demonstrations or lessons, (e.g. compressing files, downloading files, scanning pictures, scanning text and documents, recording sound files, editing graphics, etc.) send me a message.
• If you experience problems with any of the PC tools I created, or have questions, you can contact me for help. The GUI has been developed to be as user-friendly and error-free as possible. However, you may encounter problems with a command.

Contact me directly: D. G. Schneider

Dominique G. Schneider & Irene N. Schneider.
DSCAN-UDM Copyright © 1996, 1997 [French & International Links].
All rights reserved.
Revised: April 29, 2008.