Dominique G�rard Schneider
947 Blowing Cave Road, Gurley AL, 35748 – email:
dgs@NOSPAMcontactez.net
Summary
Configuration Management and Localization Support with 24
years in technical and customer support roles. I effectively identify problems
using advanced troubleshooting skills. I am skilled at resolving complex
customer service issues in a timely manner. I conducted complex software
installation designs and topics and I am now a lead member of the
virtualization of our software products. I am a critical thinker who addresses
very intricate design requirements quickly and who consistently exceeds
performance standards.
Computer Skills
Microsoft Windows Installer�
expert
InstallShield IDE/SAB version 2011- 2015 expert
Numecent Virtualization / Cloudification
expert
Cruise Control Continuous Integration expert
Windows OS 7, 8.1 and 10 expert
|
Perforce Source Code Management proficiency
Agile Methodology proficiency
Microsoft Visual Basic proficiency
Microsoft PowerShell proficiency
HTML Programing and Help Compiler proficiency
|
Work Accomplishments
I started working for Intergraph since 1991 as a Translator
and Technical Support for the Translation and Localization Department. I then
moved to Configuration Management under Mark Robinson where I developed Internal
Installation Tools using Visual Basic and Windows Installer for all the GeoMedia setups as well as their localized versions. I also
developed Localization Processes using VB, VB Script, and Windows PowerShell�
scripting.
In 2010 I became an active member of the Common Setup Team
lead by Karen Bachmeyer. During that time I assisted closely Shekhar Gupta on
developing new requirements and guidelines to move all our internal setups to
the same look and feel.
Since 2012 I am working as a leading member of the
Magnificent 7 team. One of my functions is installation/setups development
using InstallShield Premium IDE, SAB, and InstallShield Collaboration Tools. I
also participated in the design and development of Cruise Control for
continuous build integration using Perforce Client Source Code Management.
Lately I have been the primary member on the following Cloudification and Virtualization projects:
ImageStation Orientations 2015
GeoMedia 2015 (presented at HxGN LIVE 2015)
GeoMedia 3D 2015
I also worked on IMAGINE virtualization as main
development/support for the members of the M7 team located in Atlanta. �I am responsible for uploading all cloudified applications to the Numecent
NaaS (Native as a Service) server.
I have often been recognized for making valuable
contributions when supporting customers, Support Teams, and Development Teams
(Australia, Atlanta, Europe, Huntsville) with virtualized applications,
InstallShield related installation projects and patch creation.
Work Experience
Intergraph Software Analyst 1999 to present
Intergraph Principal Technical Writer (French) 1991 to 1998
Land Surveyor for McCain & Associate Minneapolis MN 01/1988 to 12/1990
English to French Translator for Graco� Minneapolis MN 01/1984 to 12/1986
Maintenance of Graco Inc. English French corporate
dictionary using Weidner Communication Corporation software.
Mechanic Armament French - French Air Force 01/1978 to
12/1981
Education
ITTP Internal Intergraph Training Program
1998 Certificate of Achievement by the Microsoft Certified Technical Education
Center.
1995 MicroStation 2D and 3D on Intergraph UNIX
(CLIPPER) training
Land Surveying - Hennepin County - Minnesota USA
1989 Land Surveyor Certification
Rochefort French Air Force - Solenzara Corsica France
1978 Mechanical Armament & Pyrotechnics
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